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Privacy Policy

DRWakefield is a family owned business with a family orientated ethic. We treat others how we would like to be treated ourselves and this includes how we manage data – your privacy is important to us. Continue reading to understand what information we have, how we use it and how you can update it. For the purposes of this Privacy Policy, “us”, “we”, “our”, “DRWakefield”, “DRW” means DRWakefield & Company Limited.

What information we collect

Name(s), address(es) and contact details of businesses we have reason to work with, or potential to work with

Names and business contact details of relevant individuals within those business

Services offered by those businesses

Financial information about the businesses including credit checks

How we collect information

When you sign up to our market reports, blog, newsletter, social media

When you contact us requesting information about services and/or products we offer

When you are a business already working with us

With the use of cookies on our website

Why we collect information

To manage all aspects of contracts or services agreed between you and us

To keep you advised of services and products we offer

To keep you updated of changes in our business and supply chain

To help us manage and grow our business

How we use your information

To analyse our customer’s potential requirements

To confirm compliance with certain criteria such as, but not limited to, Fairtrade, Rainforest Alliance, Organic Certification

To credit check your business

To invite you to events that we organise

We do not sell your information

When required to comply with legal and regulatory requirements

How we store your information

Digital copies are held on secure servers and data clouds

Printed copies held on site with access restricted to authorised personnel

Archive copies help off-site in secure premises with access restricted to authorised personnel

Printed data shredded between 6 and 7 years or according to the prevailing law

How we share your information

When appropriate, with service partners such as, but not limited to, our auditors, our bankers and our solicitors

With industry related partners such as warehousing, transport, shipping

When appropriate, with our product supply chain, both up and down the line

We do not sell, lease or distribute our database

How to update your information

Contact us in writing with your amendments and we will make the changes with 7 days

You can opt out of receiving marketing messages from us at any time, by contacting us in writing

If you wish to have your details deleted, please contact us in writing. However, this must be carried out in compliance with legal regulations.

This Privacy Policy may be updated from time to time.