DRWakefield is a family owned business with a family orientated ethic. We treat others how we would like to be treated ourselves and this includes how we manage data – your privacy is important to us. Continue reading to understand what information we have, how we use it and how you can update it. For the purposes of this Privacy Policy, “us”, “we”, “our”, “DRWakefield”, “DRW” means DRWakefield & Company Limited.
What information we collect
Name(s), address(es) and contact details of businesses we have reason to work with, or potential to work with
Names and business contact details of relevant individuals within those business
Services offered by those businesses
Financial information about the businesses including credit checks
How we collect information
When you sign up to our market reports, blog, newsletter, social media
When you contact us requesting information about services and/or products we offer
When you are a business already working with us
With the use of cookies on our website
Why we collect information
To manage all aspects of contracts or services agreed between you and us
To keep you advised of services and products we offer
To keep you updated of changes in our business and supply chain
To help us manage and grow our business
How we use your information
To analyse our customer’s potential requirements
To confirm compliance with certain criteria such as, but not limited to, Fairtrade, Rainforest Alliance, Organic Certification
To credit check your business
To invite you to events that we organise
We do not sell your information
When required to comply with legal and regulatory requirements
How we store your information
Digital copies are held on secure servers and data clouds
Printed copies held on site with access restricted to authorised personnel
Archive copies help off-site in secure premises with access restricted to authorised personnel
Printed data shredded between 6 and 7 years or according to the prevailing law
How we share your information
When appropriate, with service partners such as, but not limited to, our auditors, our bankers and our solicitors
With industry related partners such as warehousing, transport, shipping
When appropriate, with our product supply chain, both up and down the line
We do not sell, lease or distribute our database
How to update your information
Contact us in writing with your amendments and we will make the changes with 7 days
You can opt out of receiving marketing messages from us at any time, by contacting us in writing
If you wish to have your details deleted, please contact us in writing. However, this must be carried out in compliance with legal regulations.
This Privacy Policy may be updated from time to time.